Information we collect
We collect only limited information needed to operate the website, respond to support requests and improve product reliability.
- Contact information you choose to send, such as your name, email address and message content.
- Basic website diagnostics, such as page requests, browser type, approximate region and error logs.
- Product diagnostics that may help us understand crashes or reliability issues, when supported by the platform and permitted by your settings.
We do not log, store or sell your browsing activity.
Our website loads typography from Google Fonts. When fonts are requested, your browser may share standard request data such as IP address with Google.
How we use information
We use information to provide support, maintain the website, improve FiveLink reliability, prevent abuse and comply with legal obligations.
Data sharing
We do not sell personal information. We may share limited information with service providers that help us host the website, process support email or analyze basic reliability data. These providers are expected to handle information only for the services they provide to us.
We may disclose information if required by law or to protect the rights, safety and security of FiveFiveNetwork LLC, users or the public.
Data retention
We keep support messages only as long as needed to respond and maintain reasonable business records. Diagnostic data, if collected, is kept for a limited period needed to improve reliability and security.
Your rights
Depending on where you live, you may have rights to access, correct or delete personal information, or to object to certain processing. You can contact us at support@fivefivenetwork.com to make a request.
California privacy rights (CCPA)
California residents have additional rights under the California Consumer Privacy Act, including the right to know, the right to delete and the right to opt out of the sale of personal information. We do not sell personal information.
Children
FiveLink and this website are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, please contact us.
Changes to this policy
We may update this Privacy Policy from time to time. When we make changes, we will update the date at the top of this page.
Contact
FiveFiveNetwork LLC can be contacted at support@fivefivenetwork.com.
Registered address: 7004 William Wallace Way, Austin, Texas 78754-5809, United States.
